Customer Support

Customer support is a crucial component of any successful IT venture. Using our expertise, we design custom support solutions that will fit your organization’s exact needs - even with the most complex customer support requirements. Our knowledgeable customer support team is ready and available to resolve any issue 24/7.

For over a decade CyberVision has been designing, developing, implementing, and supporting mission-critical, high-volume transactional systems. Given our expertise, our talent, and our advanced processes, we can craft custom support solutions for even the most complex customer requirements.

Our highly trained support personnel provide top-notch customer service, ensuring positive customer experiences and adding value to our clients’ products.

Because our clients operate on varying schedules and time zones, we offer our clients flexible 24/7 support solutions:

Online Customer Support
Telephone Customer Support
On-Site Support
Remote Desktop Support

CyberVision, Inc USA Customer Support Services

Software Development

Our Architects and System Engineers, using modern and inventive techniques, create system designs based on a consistent set of rules, guidelines, and procedures so that everyone knows the expectations from the beginning.

Wireless Technologies

CyberVision is focused on providing solutions using next generation wireless technologies such as Wireless IP Telephony, 3.5G and 4G wireless networks, WiFi, etc.

Microprocessor Design & Development

CyberVision offers design and development of various types of microprocessors and micro-controllers.

Digital Signal Processors (DSP)
Network Processors
Multi-Purpose processors (MPS)

VOICE over IP

IP telephony is one of the most perspective directions in today's telecom market. CyberVision builds VoIP software systems and develops firmware (microcode) for VoIP hardware equipment.

Global VoIP Management System (“SoftSwitch”)
Enterprise VoIP Management system
VoIP Hardware Telephone
Enterprise VoIP PC-Client
CENTREX System
Enterprise VoIP PBX
VoIP to Wireless Bridge
Residential VoIP Gateway
PSTN to VoIP PC Card
Full-Scale VoIP Solutions

DSP Design & Development

Digital Signal Processors (DSP) are used for building low-budget end-user devices for voice telephony, analog and digital modems, and short-distance wireless hardware. CyberVision offers the design and development of firmware modules for DSP equipment provided by vendors such as Texas Instruments, Motorola, 3DSP, etc. or proprietary.