Customer Support

Customer support is a crucial component of any successful IT venture. Using our expertise, we design custom support solutions that will fit your organization’s exact needs - even with the most complex customer support requirements. Our knowledgeable customer support team is ready and available to resolve any issue 24/7.

For over a decade CyberVision has been designing, developing, implementing, and supporting mission-critical, high-volume transactional systems. Given our expertise, our talent, and our advanced processes, we can craft custom support solutions for even the most complex customer requirements.

Our highly trained support personnel provide top-notch customer service, ensuring positive customer experiences and adding value to our clients’ products.

Because our clients operate on varying schedules and time zones, we offer our clients flexible 24/7 support solutions:

• Online Customer Support
• Telephone Customer Support
• On-Site Support
• Remote Desktop Support

CALL CENTER

CyberVision offers call center services located in Eastern Europe to companies worldwide.
Utilizing the latest workforce management tools and other technologies we provide comprehensive, value-based outsourced call center solutions that maximize efficiency and reduce costs. Take advantage of our English speaking operators offering:

• Telemarketing services
• 24-hour phone support
• Chat support

List of Services:

• Automated call distribution
• VoIP
• Predictive dialers
• Computer telephony integration
• Chat & Web Collaboration
• Knowledge Management Systems