Telecom Application Management (appFORE)

Today's telecom application systems consist of a variety of products; from off-the-shelf software to custom applications, messaging middleware to security and directory services, and physical servers to virtual and cloud environments.

To effectively manage all these elements is a challenging task. Companies need an effective way to predict system behavior and performance under realistic stress conditions. And when problems or bottlenecks occur, it is critical to have the tools that can quickly pinpoint and fix the root cause of the problem.

CyberVision’s application management framework, appFORE, can effectively reduce unnecessary expenses and reduce the amount of time required to correct poor application performance.

CyberVision's appFORE framework is designed with rapid deployment and tight integration in mind, and can manage any application deployed on a NGN (next generation network). appFORE provides a unified platform for centralized monitoring, configuration, auditing, and fault management for every piece of the application infrastructure. appFORE is able to achieve significant reductions in operating and capital expenses related to supporting complex technology infrastructures.

Features

• Performance Monitoring: simultaneously manage dozens of applications and application instances. Provides operators with real-time resource utilization (memory, CPU usage, sessions, open network ports, etc) of any application.
• Flexibility: can be integrated with existing performance monitoring tools and can easily integrate with new applications, services, and network elements.
• Usability: a user friendly interface provides graphic representations of the entire infrastructure with drill down detail to any network component. The GUI can be quickly extended to introduce improvements and customizations.
• Auto-discovery: automatically locate applications and network equipment as managed resources, automatically export application information to a configuration management database and create visual representations of applications and equipment available on the network. Able to discover a broad range of application servers, HTTP servers, databases, and other software and network resources.
• Configuration Management: centralized storage and provisioning of new application configurations and equipment; validate existing configurations.
• 24/7 Application System Monitoring: 24/7 monitoring of thousands of servers across all platforms - physical, virtual, and cloud - and the ability to drill down to individual applications that may span hundreds of servers - appFORE can help resolve issues before end users are impacted.
• Installation Management: automatically create new application instances.
• Disaster Recovery: backup and replication features that control failover and post failover verification.
• Troubleshooting & Resolution: various proactive monitoring services that perform problem isolation and resource assignments to remedy issues before they impact client services.

appFORE provides a comprehensive, consistent and coherent set of best practices for Application and Service Management processes, promoting a quality approach to achieving business effectiveness and efficiency.