intelliFORCE Workforce Management System for the Manufacturing Industry

Designed specifically to address the day-to-day challenges of equipment manufacturers and service contractors, intelliFORCE’s WFMS is a comprehensive software package for field force management, including features like GPS navigation, workforce scheduling and dispatch optimization, real-time communication with the field, and integration with collaborative systems (ERP, CRM, etc).

To help our client realize maximum benefits, intelliFORCE’s feature set is customized for the specific business needs of every client – whether they utilize a single intelliFORCE service or they take advantage of its entire functionality. Customizations include:

FabricaPRO Workforce Management System (WFMS)

Business process optimization; ensuring process compliance with corporate policy, operational imperatives, and business goals;
Data sharing between siloed systems;
Legacy system migration to web and mobile technologies;
Selection of only those workforce management services that are appropriate for the client environment;
Data sharing and data access via web and native apps for mobile devices;
Field access to corporate documentation repositories.

Two particular strengths of intelliFORCE WFMS are its rich support of mobile platforms and its ability to easily integrate with collaborative systems:

Mobile technology provides the field force with access to key information from any location with cell or internet service: GPS navigation, automated task reassignment or rescheduling, and access to corporate documentation repositories. intelliFORCE WFMS supports the most popular mobile platforms (Windows Mobile, iPhone, Blackberry, Android).
Integration with ERP, CRM, Time Management, Accounting, Corporate Reporting and other collaborative systems is simplified by virtue of a sophisticated toolkit for building integration adapters. By automatically exchanging data between these various systems, manufacturers can essentially eliminate manual error-prone data entry and can facilitate generation of business intelligence reports that lead to operational insights and superior decision making.