Pre-emptive measures against possible IT infrastructure issues are extremely important as even a few minutes of downtime can cost your company much productivity, money, and reputation. When it comes to business-sensitive system support, nothing beats a good old “better safe than sorry”.
CyberVision offers system support services for a broad variety of operating systems, business support systems, network management systems, web portals, etc. Our company brings top-class, single-source technical support and in most cases serves as a one-stop shop for all our client’s IT needs. We manage networking and ICT, perform system installation and user training, system integration and data migration, system customization and business process optimization.
Our support services rest upon our long-acquired expertise in the IT operations and administration in such industries like Telecom, Financial, Retail, Logistics, Healthcare, Digital Entertainment, Manufacturing, Science, and others. The accumulated knowledge of business rules and key performance metrics for different types of enterprise allows us to deliver our support services efficiently and with a minimal run-up time.
We also provide the day-to-day support of our own software solutions deployed at our clients and consult on integrations with the third-party solutions. Most importantly, we provide our system support services always in adherence to pre-agreed SLAs or target performance benchmarks.
Maintenance of in-house systems
Support of the solutions provided by our partners
Development and execution of custom test plans
ICT audit, review, and support
IT control testing and SOX compliance
Development of support scripts and utilities